Privacy Policy
Last updated: December 2024
1. Introduction
RandServ Global Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.randserv.com.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or enquiry form
- Request a quote for our products
- Subscribe to our newsletter
- Contact us via email, phone, or WhatsApp
This information may include:
- Name and company name
- Email address
- Phone number
- Country and city
- Product requirements and preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing behavior.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Send you quotes and product information
- Process and fulfill your orders
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:
- Service providers who assist in our operations
- Shipping and logistics partners for order fulfillment
- Legal authorities when required by law
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
7. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect some functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: info@randserv.com
- Phone: +91 8851772681
- Address: 64 Seemant Vihar, Kaushambi, Ghaziabad, UP, India